TandemGuides
Personalized Support for Life After Injury
Clearing the path to rapid, integrated care.
When life after trauma gets complicated, we help clear the path. Whether it’s childcare, groceries, transportation, or mental health, TandemGuides steps in when real-world barriers stand in the way of recovery—so you can focus on healing.
From fast access to therapy to finding housing support or getting to your next appointment, TandemGuides supports with practical help and quick access to care—walking with you through the moments that matter most.
Focus Areas
TandemGuides adds a dedicated layer of recovery support beyond peer mentorship—providing hands-on help navigating the complex realities of life after hospitalization. While grounded in clinical insight, the program addresses more than medical care: it’s built to solve for the social, emotional, and logistical challenges that make recovery harder than it needs to be.
Essential resource navigation
Support for critical needs like housing, childcare, transportation, and employment—meeting survivors where they are with personalized guidance.
Rapid access to trauma-informed care
Fast-track connections to behavioral health support through TandemCare, including licensed clinicians and resource navigators for eligible survivors.
Referrals, benefits, and advocacy
Hands-on help securing referrals, public resources, and insurance benefits—clearing roadblocks and coordinating care across complex systems.
Eligibility & Access
TandemGuides is currently available to patients in Ohio who meet clinical, insurance, or resource-based criteria.
We accept most major insurance plans and are actively expanding our payer partnerships.
No referral is required—eligibility can be confirmed in the app or through direct outreach.
What to Expect
Answer a few quick questions in the app to help us understand your goals and barriers.
Get matched with the right level of support—whether that’s a TandemAssistant or a dedicated TandemGuide.
Take the next steps together: scheduling therapy, accessing benefits, arranging transportation, and more.
For Care Providers
& Trauma Centers
TandemGuides integrates seamlessly with your discharge workflows to extend care beyond the bedside.
How we help
Structured follow-up within 48 hours
Navigation of social determinants of health (SDOH)
Rapid access to trauma-informed behavioral health support
Partner benefits
Improved patient engagement and recovery outcomes
Reduced avoidable readmissions
Transparent, data-driven reporting on program utilization and impact
Let’s work together toward a stronger model of integrated care for patients of traumatic injury.
We’re proud to partner with leading trauma centers and health systems across Ohio—and we’re just getting started.
Contact us to explore how TandemGuides can support you and your patients.
